Bondi Records may offer selected products and services on a recurring purchase basis, including memberships, subscriptions, vinyl clubs, and auto-renewing purchase options.

By purchasing a recurring product or membership, you agree to the following terms.

Cancelling your subscription or membership

You can cancel your subscription, membership, or recurring purchase option at any time through your customer account or by contacting help@bondirecords.com.

To avoid being charged for your next order or billing cycle, cancellation requests must be made before your next scheduled renewal date.

If an order has already been processed, packed, or shipped, that order cannot be cancelled.

Pausing or skipping orders

Where available, customers may pause or skip upcoming recurring orders through their account settings.

Refunds for memberships & recurring purchases

We do not offer refunds for:

• Change of mind cancellations after a renewal payment has been processed
• Partially used membership periods
• Missed cancellations made after an order has already been processed

If a recurring payment fails, your subscription or membership may be paused or cancelled until payment details are updated.

Bondi Records reserves the right to modify, pause, or discontinue memberships, subscriptions, recurring purchase options, pricing, or included benefits at any time.

For more information, please refer to our Refund Policy.

Pre-Orders

Bondi Records offers selected products for pre-order ahead of their official release date.

By placing a pre-order, you acknowledge and agree that:

• Pre-orders are generally charged at the time of purchase unless otherwise stated.
• Release dates are estimates only and may change due to supplier, label, manufacturing, or shipping delays.
• Pre-orders are fulfilled in the order they are received.
• Product artwork, vinyl colours, packaging, bonus items, and specifications may change without notice from labels or distributors.
• Pre-orders may be cancelled prior to dispatch by contacting help@bondirecords.com.
• Cancellation requests made after stock has been allocated, processed, packed, or shipped may not be accepted.
• Change-of-mind cancellations may be subject to payment processing or administration costs where permitted by law.
• If a pre-order title becomes unavailable or is cancelled by the supplier, customers will receive a full refund or store credit.

We recommend placing separate orders for pre-order and in-stock items, as orders containing pre-order items may be held until all items are available for shipment unless otherwise stated.

For more information, please refer to our Pre-Order Policy.

Contact Us

For any questions regarding refunds, returns, subscriptions, memberships, or pre-orders, please contact:

Bondi Records
help@bondirecords.com
https://bondirecords.com/pages/contact-us